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Terms of Service

Effective date: February 25, 2026 — Last updated: February 25, 2026

Thank you for using URIO. These Terms explain how the App works, what we expect from you, and what you can expect from us. We’ve tried to keep them clear and straightforward.

THESE TERMS INCLUDE A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER IN SECTION 16. THIS AFFECTS YOUR RIGHTS TO RESOLVE DISPUTES WITH URIO. PLEASE REVIEW CAREFULLY.

These Terms of Service (“Terms”) govern your access to and use of the URIO mobile application (the “App”) provided by URIO, LLC (“URIO,” “we,” “us,” or “our”). The App is available on Apple iOS and any other platforms where URIO may be offered. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

  1. 1. Availability
  2. 2. Description of Service
  3. 3. Eligibility
  4. 4. User Accounts
  5. 5. Subscriptions and Payments
  6. 6. Acceptable Use
  7. 7. Wellness Disclaimer
  8. 8. Wellness Library and Sponsored Content
  9. 9. Intellectual Property
  10. 10. User-Generated Data
  11. 11. Limitation of Liability
  12. 12. Indemnification
  13. 13. Force Majeure
  14. 14. Termination
  15. 15. Changes to Services and Terms
  16. 16. Dispute Resolution
  17. 17. Governing Law
  18. 18. Notices
  19. 19. Apple-Specific Terms
  20. 20. General Provisions
  21. 21. Contact Us

1. Availability

URIO is currently available only in the United States. By using the App, you represent that you are located in the United States.

2. Description of Service

URIO is a personal wellness tracking application that allows users to log urinary patterns, beverage intake, and related wellness data. The App provides visualizations, trend analysis, data-driven insights, shareable reports, standardized wellness assessments, and educational content.

URIO is a general wellness application. It is not a medical device and does not provide medical diagnoses, treatment recommendations, or clinical advice.

3. Eligibility

You must be at least 18 years of age to use the App. By using the App, you represent and warrant that you are at least 18 years old and that you have verified your use of the App is permitted in your jurisdiction. If we learn that a user is under 18, we will terminate their access and delete any associated data.

4. User Accounts

You may use URIO without creating an account. Certain features, including iCloud sync and cross-device access, require authentication via Sign in with Apple.

If you create an account, you are responsible for maintaining the security of your Apple ID credentials and for all activity under your account. You agree to provide accurate information and to notify us immediately if you believe your account has been compromised.

You are responsible for the accuracy of the information you enter into the App. The quality of insights, trends, and analytical outputs depends on the completeness and accuracy of your tracking data.

5. Subscriptions and Payments

Certain features of the App require a paid subscription (“URIO Pro”). Subscriptions are processed entirely by Apple through the App Store.

  • Free trial: If a free trial is offered, it will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends.
  • Auto-renewal: Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
  • Managing subscriptions: You may manage your subscription and turn off auto-renewal in your Apple ID Account Settings after purchase.
  • Cancellation: Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
  • Price changes: We reserve the right to change subscription prices. Apple will notify you in advance as required by Apple’s policies.
  • Refunds: All refund requests must be directed to Apple in accordance with Apple’s refund policies.

We do not receive or store your payment information.

6. Acceptable Use

You agree to use the App only for its intended purpose of personal wellness tracking. You may not:

  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App.
  • Use the App to collect data about other individuals without their consent.
  • Distribute, sublicense, lease, or otherwise make the App available to third parties.
  • Use the App in any manner that violates applicable laws or regulations.
  • Attempt to interfere with or disrupt the App or its related systems.
  • Use automated means (bots, scrapers, or similar tools) to access the App or its data.

7. Wellness Disclaimer

URIO is intended for informational and personal tracking purposes only. The App does not provide medical advice, diagnosis, or treatment.

URIO generates insights, trends, and correlations based on the data you enter. These analytical outputs are intended to help you notice patterns and inform conversations with your care team. They are generated algorithmically based on your personal tracking data and general wellness research. They have not been reviewed by a healthcare professional and should not be relied upon as medical advice or as a substitute for professional clinical judgment. Individual results and experiences will vary.

Assessment questionnaires (such as the IPSS and ICIQ) are tools for personal tracking and self-awareness. Scores are not clinical diagnoses and should be interpreted by a qualified healthcare provider.

In case of a medical emergency, call your local emergency number immediately.

8. Wellness Library and Sponsored Content

The App includes a Wellness Library containing educational articles. Some articles may be sponsored by third-party organizations, including pharmaceutical companies. Sponsored content is clearly labeled within the App.

Sponsored content is reviewed for compliance with our editorial guidelines but reflects the views of the sponsoring organization. URIO does not endorse specific products, treatments, or medications. Users should consult a qualified healthcare provider before making decisions based on any content in the Wellness Library.

By using the Wellness Library, you understand that URIO collects aggregate reading statistics to improve content quality and relevance. These statistics are shared with content sponsors in de-identified, aggregate form only. Individual reading histories are never shared. See our Privacy Policy for details.

9. Intellectual Property

All content, features, functionality, design, text, graphics, logos, and software of the App are the exclusive property of URIO, LLC and are protected by United States and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

Copyright complaints: If you believe that content available through the App infringes your copyright, please send a notice to [email protected] including: a description of the copyrighted work; identification of the allegedly infringing content; your contact information; and a statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law.

10. User-Generated Data

You retain ownership of the wellness data you enter into the App. By using the App, you grant URIO a limited license to process your data as necessary to provide the App’s functionality.

If you consent to research data sharing, you grant URIO a non-exclusive, royalty-free license to use de-identified, aggregated versions of your data for research and product improvement. This license survives account deletion, as de-identified data cannot be linked back to you.

Feedback: Any feedback, suggestions, or ideas you submit regarding the App are non-confidential and become the property of URIO. We may use feedback for any purpose without obligation or compensation to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URIO, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.

IN NO EVENT SHALL URIO’S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU HAVE PAID TO URIO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50.00), WHICHEVER IS GREATER.

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, URIO MAKES NO WARRANTY OR REPRESENTATION THAT INSIGHTS, TRENDS, CORRELATIONS, OR OTHER ANALYTICAL OUTPUTS GENERATED BY THE APP ARE ACCURATE, COMPLETE, OR APPROPRIATE FOR ANY INDIVIDUAL’S CIRCUMSTANCES.

12. Indemnification

You agree to indemnify, defend, and hold harmless URIO, LLC and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: your use of the App; your violation of these Terms; your violation of any third-party right; or any claim that your use of the App caused damage to a third party.

13. Force Majeure

URIO shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to: natural disasters, pandemics, government actions, changes to third-party platforms or operating systems (including Apple iOS updates), internet or infrastructure failures, utility outages, or Apple App Store disruptions. During any such event, URIO’s obligations under these Terms are suspended for the duration of the event.

14. Termination

We may terminate or suspend your access to the App at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users or the App, or for any other reason at our sole discretion.

You may stop using the App at any time. You may delete your account through Settings.

If we terminate your account, you will have 30 days to request export of your data by contacting [email protected]. After 30 days, your data will be deleted per our Privacy Policy.

Sections that by their nature should survive termination shall survive, including Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

15. Changes to Services and Terms

Changes to the App: We may update, modify, suspend, or discontinue any feature or functionality of the App at any time, with or without notice. We are not liable to you for any modification, suspension, or discontinuance of any feature or functionality. If certain features depend on third-party services, those services may be discontinued at any time.

Changes to these Terms: We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through in-app notifications. Updated Terms will also be posted at urioapp.com/terms. Your continued use after notification constitutes acceptance.

16. Dispute Resolution

Any dispute arising from or relating to these Terms or the App that is not resolved in small claims court shall be resolved through binding arbitration under the AAA Consumer Arbitration Rules. Arbitration shall be conducted remotely (by telephone, video conference, or written submissions) unless mutually agreed otherwise. The arbitrator’s decision shall be final and binding.

Class action waiver: You and URIO agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Small claims exception: Either party may bring an individual action in small claims court if the claim falls within that court’s jurisdictional limits.

Opt-out: You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name and a clear statement that you decline arbitration. If you opt out, all other provisions remain in effect.

This section shall survive termination of these Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.

18. Notices

All notices regarding changes to these Terms or other legal communications will be delivered through in-app notifications upon your next use of the App. Updated Terms will also be posted at urioapp.com/terms. Notices delivered through the App are deemed received upon display. You may send legal notices to [email protected].

19. Apple-Specific Terms

If you accessed the App through the Apple App Store:

  • These Terms are between you and URIO, LLC, not Apple, Inc. URIO, LLC is solely responsible for the App and its content.
  • Apple has no obligation to provide maintenance or support for the App.
  • In the event of any failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation.
  • Apple is not responsible for addressing any claims relating to the App.
  • URIO, LLC, not Apple, is responsible for any third-party IP infringement claims.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms.

20. General Provisions

Entire agreement: These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, constitute the entire agreement between you and URIO.

Severability: If any provision is found unenforceable, the remaining provisions continue in full force.

Waiver: Our failure to enforce any right will not be considered a waiver of that right.

Assignment: You may not assign these Terms without our consent. We may assign without restriction.

Accessibility: We are committed to making URIO accessible. If you experience accessibility barriers, contact us at [email protected].

Beta features: Beta or experimental features are provided “as is” without warranty and may be modified or discontinued at any time.

Feedback: See Section 10.

21. Contact Us

If you have questions about these Terms, contact us at:

URIO, LLC
108 Glenwood Avenue
Leonia, NJ 07605
United States
[email protected]

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